Privacy Policy

Privacy Policy

Introduction

At https://home-care-el-sauco-texas.primarycareaid.com, we prioritize your privacy and data security. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and protection of personal information in alignment with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) from the European Union (EU)
  • Lei Geral de Proteção de Dados (LGPD) in Brazil
  • California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) in the United States
  • Colorado Privacy Act (CPA), Utah Consumer Privacy Act (UCPA), Connecticut Total Data Protection Act (CTDPA), Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this Privacy Policy does not extend to third-party websites, applications, or services accessible through links on our platform. These entities have their own privacy policies, and you should review these before providing any personal data.

Processing Activities

This policy outlines the practices when users:

  • Use our applications and services as authorized users
  • Visit our website or engage with content linked to this Privacy Policy
  • Communicate with us via newsletters, emails, calls, or texts/SMS messages

Personal Data Collection

We collect various categories of personal information, including:

  • Account Information: Details related to your user account creation and maintenance.
  • Payment Information: Data required for processing transactions, such as credit card numbers and billing addresses.
  • Financial Information: Records of financial transactions, including bank account details (if provided).
  • Purchase Information: History and details of products or services you’ve purchased from us.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, used for analytics and personalization.
  • Location Data: Information about your geographical location when you interact with our services.
  • Feedback: Comments, reviews, and responses provided by users to enhance our services.
  • Social Media Information: Data collected from social media platforms when users interact with our content or share their accounts.
  • Product Information: Details about products you’ve shown interest in or purchased.

We gather this data through direct user input, interactions with our services, and automated technologies, such as tracking pixels and cookies. Additionally, we may receive personal information from third parties who assist us in providing services, always adhering to their respective privacy agreements.

Cookies

We employ cookies to improve your experience on our website and for analytics purposes:

  • Strictly Necessary Cookies: Essential for basic functionality and navigation.
  • Preference Cookies: Remember user preferences and settings.
  • Analytics Cookies: Track and analyze user behavior to enhance service quality.

Users can manage their cookie choices through our Cookie Manager, allowing them to control which non-essential cookies are set on their devices.

Retention and Deletion

We retain personal data for the duration required by law or for the specific purpose it was collected. Once the retention period expires or when the purpose is fulfilled, we securely delete or anonymize the data to ensure your privacy.

Security Measures

To protect your personal information, we implement robust security measures:

  • Encrypting data during transmission and storage
  • Engaging secure third-party processing partners who adhere to strict privacy standards
  • Regularly reviewing and updating our security protocols to adapt to evolving threats

Children’s Privacy

We do not intentionally collect or solicit personal information from children under the age of 18. If you believe we have collected data from a minor, please contact us at the address provided below, and we will take immediate action to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have various rights regarding your personal data, including:

  • Access to your information and its use details
  • Rectification or erasure of inaccurate data
  • Restriction or objection to the processing of your data
  • Data portability, allowing you to move or copy your data
  • The right not to be subjected to automated decision-making or profiling
  • Filing appeals or complaints with our privacy team
  • Withdrawing consent at any time

To exercise these rights or have any data-related inquiries, please contact our dedicated privacy team via email at [email protected] or by postal mail to the address specified below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on our website, and we encourage users to review it periodically for changes.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or general data protection questions, please contact us:

Email: [email protected]
Address: [Privacy Team Contact Address]